PEGER ROAD AUTO REPAIR, LLC > ABOUT > CODE OF ETHICS

907-479-6162 | 1904 Peger Rd Fairbanks, AK 99709

CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

What Our Customers Are Saying

They replaced my power steering hose and it has held up perfectly for two years. They are up front about pricing and honest about my options. They have even recommended other shops when they were too busy to get me in quickly. I really appreciate the service.